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During the height of the pandemic, we were approached by a customer who runs several care homes. With a number of positive cases reported, NBC were asked to provide our disinfecting cleaning service the following day to prevent further infection and ensure residents and staff were protected.
This service was in extremely high demand and with our own limitations as a result of the pandemic, it was a tough ask, however, through team work, dedication and great communication, we were able to deliver the service within the time parameter and to the customer’s satisfaction ensuring staff and residents felt confident that their premises were protected.
Our customer commented
“We run a number of care homes and we had a Covid concern around our site in Northampton. I contacted NBC to enquire after their anti-viral disinfection service and I was contacted by Lee within half an hour. He was extremely helpful, informative and efficient. He was able to arrange a next day service to our site and upon completion, he issued our certification and booked in our next treatment. I found the whole experience to be a positive one – reassuring both myself and our staff that the environment they are working in is now a safe one. I would have no hesitation in recommending NBC for this service.”
Claudette Deysel – Owner – Hill House care home
Find out more about our Infection Control Services